Terms Of Service

SHIPPING:

We offer free shipping for all orders to addresses in the United States, excluding outlying islands and PO boxes. All orders ship out immediately after cleared payment, with tracking number information sent to customer by email. It is customer's responsibility to pay for shipping services of choice back to our company address for returns and warranties, so please take extra care to re-package your computers carefully and properly. To prevent fraud all orders must use the same shipping address as the billing address, otherwise the order will be denied.

RETURNS AND WARRANTIES:

We offer a 30-day money-back guarantee return and a lifetime warranty including labor plus parts for all orders to ensure customer satisfaction. To request a return or warranty for an order, please send us an email or give us a phone call. RXM is not responsible for lost or damaged data when servicing under warranty! This return and warranty policy is not transferable if you are a reseller. 

SALES TAX:

We charge and remit applicable sales taxes to your state for all orders. If you are a licensed business engaged in resale with a valid sales and use tax license issued by your state, or any other entity with valid proof from your state's jurisdiction that you are sales tax exempt, then please contact us at our email. We will then help you through the approval process, along with all necessary documents that you will need to send us for tax exempt status on your account.

This page was last modified on:  April 9, 2024